Instant Negotiator: Building Success in Business and Life

Whether we realize it or not, all of us use negotiation tactics in our interpersonal communications. In Instant Negotiator, master negotiator Frank D'Alessandro helps viewers gain the necessary skills to conduct these encounters successfully, introducing his 5-step system for successful negotiation along with tips and pointers, followed by dramatizations of good and bad examples of negotiation strategies ranging from various business transactions to communication with a friend or family member. D'Alessandro also includes a section on recognizing and defending yourself against manipulative techniques during the negotiation process, and the whole "package" includes the video, a compact disc which contains the program in a "book on CD" format, and an accompanying 29-page workbook with an answer key. A surprisingly well done program with nicely organized information and clearly presented concepts, Instant Negotiator is recommended for those libraries who can put up with the problem of "accompanying materials." Aud: C, P. (L. Stevens)