Presented in the format of a news documentary, Good News: How Hospitals Heal Themselves begins with on-the-street interviews in which people share their opinions about hospitals and healthcare in America, after which viewers are hit with a rollout of grim statistics and hospital horror stories. But then we see “good news” examples of innovative healthcare networks, such as the Pittsburgh Regional Healthcare Initiative (PRHI), where the model for reform has focused on improving patient care by expanding information sharing, which has led to streamlined, less expensive healthcare. Another forward-thinking hospital consortium, SSM—eight not-for-profit hospitals run by the Franciscan Sisters of Mary in the St. Louis area (and the first hospital system to win the prestigious Deming Award as a quality leader)—uses Toyota management principles and “systems thinking,” encouraging employees to recognize hospitals as systems comprised of myriad processes, and to “look with new eyes” at how everyday work flows (or doesn't). The idea here is that having more involved workers leads to a more efficient workplace and better morale. Although the primary audience for this title would be hospital administrators, the topic of healthcare is of such high interest that this is also recommended for larger general collections. Aud: C, P. (R. Reagan)
Good News: How Hospitals Heal Themselves
(2006) 56 min. DVD: $150. Aquarius Health Care Media. PPR. Volume 22, Issue 3
Good News: How Hospitals Heal Themselves
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