Workplace Etiquette: Why Being Polite Counts on the Job

Workplace Etiquette is a fast-paced program aimed at instilling in teens excellent interpersonal skills for the workplace—skills that may be even more important than technical expertise when it comes to getting and maintaining a job. An energetic young host introduces specific facets of workplace etiquette—such as appearance, customer service, and employee relationships—after which a believable cast of teens demonstrate both the “wrong way” and the “right way” to act in various job situations. Between each dramatized vignette, owners and managers of businesses that typically hire teens give their real-world feedback to offer further suggestions on ways that employees can be both polite and professional. The accompanying curriculum material also addresses the subject of etiquette for job interviews. Recommended. Aud: H, C, P. (E. Gieschen)